Trained, Hardworking Professionals
At Quality Carpet Care Plus, we are a family owned and family run business. Thus, you can be sure every time that the person who steps through your door is personally invested in giving you the best service possible. You never have to worry about who will be coming to your house the next time you call.
To provide the best service possible to every customer, every time. To that end, we will never rush anyone's job, just to get to the next job. (Which may mean we could be unexpectedly delayed. However, we will give you a courtesy call if we see that might happen.) No matter how big or how small your job, you always get our best. We stand behind our work 100% every time. If there is ever anything that you think did not get as much attention as it needed please call us and we will do our very best to make sure it is properly addressed.
Co-owner and Master Textile Cleaner
Randy has been in the carpet and textile cleaning industry for over 30 years. He has experience in removing almost any type of soil or stain. He has kept up to date with all the latest in cleaning and water remediation technologies through continuing education. He holds a master degree in textile cleaning, odor control, carpet repair and reinstallation, carpet cleaning, upholstery and fabric cleaning, and floor care and a journeyman status in water damage restoration and applied structural drying from the IICRC which is the standard for certification for textile cleaners. Btw, he is the father and grandfather in this family run business.
Co-owner and Journeyman Textile Cleaner
Bradley is Randy and Jael's eldest son and has been working with his father off and on for over 10 years. Besides lots of on the job training, Bradley has also earned a journeyman textile cleaner from the IICRC. Bradley is fully trained and certified for on site cleaning jobs on his own but Randy and Bradley generally work as a team. Bradley has also taken on many of the responsibilities in the internet marketing and general geekwork. Bradley is also married and has a fine wife, Leslie. They have a very young baby named Ethan.
Co-owner and Office Support
Jael works mostly in the office and on the phones. She provides in office support to the guys in the field with technical issues. You usually don't see her in the field but will talk to her on the phone for your scheduling needs. Jael is Randy's wife and Bradley's mother. Randy and Jael also have another married daughter that lives out of town with her husband and their young daughter. Also, there is 18 year old Alexia, who has been working for Jael's sister's housecleaning company as a housecleaner. She has received valuable training in this field. Also, Randy and Jael have a 10 year old son and 6 year old son who want to grow up to be like their father and older brother.
Alexia is Randy and Jael's second eldest daughter and is currently working for Jael's sister's housecleaning business in Edwardsville. Alexia graduated from Penn Foster High School in 2016. (2 years early) to pursue her life goals of teaching the Bible to people everywhere. While her main goal in life is non-profit, she supports herself through her housecleaning work.